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Improving Healthcare Team Performance

The Seven Requirements for Excellence in Patient Care

By Leslie Bendaly & Nicole Bendaly

Improving Healthcare Team Performance is a practical handbook that provides the knowledge, tools, and techniques required to develop a team-based culture within a healthcare environment that will result in exceptional patient care. Importantly, the book emphasizes that effective teamwork goes far beyond team dynamics and provides strategies for fulfilling each of the 7 requirements that differentiate high performance healthcare teams from the rest.

As healthcare leaders strive to ensure patient safety and a high quality of patient care amid the challenges of shrinking resources, constant change, and the need to ensure consistently high functioning patient focused teams and positive staff morale, this book recognizes those challenges and offers actionable steps to improve performance by:

Designed for leaders working in any healthcare environment, Improving Healthcare Team Performance not only provides specifics on how to develop high-functioning, patient focused teams, but also offers guidance on common healthcare leadership challenges along with the tools to create needed change.