Provides actionable steps to improve team performance, the staff experience and the quality of patient care.
A practical handbook for both front-line staff and senior administrators.
The perfect companion to your leadership programs.
Includes online tools and team development curriculum.
“Leslie Bendaly and Nicole Bendaly nail it with their new book Improving Healthcare Team Performance — loved it! Great read.”
– Dianne Martin, Executive Director of the Registered Practical Nurses Association of Ontario
“Great leadership starts with deep personal reflection. This new addition to the leadership library will help create the conditions for sustainable change and transformation. It blends theory with practical how-to tools.”
– Hugh MacLeod, CEO, Canadian Patient Safety Institute
“Reading this book will provide direction and guidance for anyone in healthcare, from the front-line workers to senior administration and boards, on how they can raise their participation bar in their own team performance or be more effective in providing leadership for team performance. In doing so, all patients and their families will benefit.”
– Dr. Ken Milne, President and CEO, Salus Global Corporation
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Chapter 8: Shared Learning: Propelling the Team Forward.